Remote Services
Remote Services
Remote Monitoring & Management
What is RMM (Remote Monitoring & Management)?
Pretty much every business in the modern age will have some form of IT infrastructure, and this IT system is often critical to the success of a business. As we’re sure you know technology has a way of causing us problems at times, not to mention the evolving world of cyber-attacks and threats.
While some businesses do an effective job of keeping their IT infrastructure secure and running smoothly on-site, having IT experts offer server support and a remote monitoring service with a managed network around the clock can ensure that you’ll never have any problems.
This type of remote management service allows IT technicians and engineers to constantly monitor your IT systems and infrastructure, correcting any potential issues to minimise downtime and disruption. It also allows these technicians and engineers to take a proactive approach to the IT setup of your business, meaning tweaks and improvements can be made before any issues even arise.
Book A Free ConsultationReal Time Monitoring & Alerts
We can spot problems early and fix them. It’s that simple!
It doesn’t matter what IT setup your business has, our remote management solution allows us to stay ahead of the game. Your systems will be monitored at all times, and we can quickly deploy software and patches to correct any problems.
IT Automation
Industry specific solutions? No problem!
Every business is different, and a custom scripting solution allows us to script, execute and track maintenance tasks that are specific to your business and its needs.
Patch Management
Stop worrying about those pesky updates!
We can handle all software and hardware updates by regularly monitoring your systems, and should any updates start causing you problems, they can be easily uninstalled.
Asset & Inventory Tracking
If it’s on your network we can track it!
Not only will we keep a track of your software inventory including Operating Systems & MS Office distribution, but we will also track your entire hardware (CPU, Memory) type, size and alert you if an upgrade is required.
We will even track the licenses keys too!
Monthly Reporting & Analytics
System Health at a glance!
You will receive monthly reports showing your network assets, their health and performance gaining clear visibility into your IT environment.
Report Support
We are wherever you need us to be!
The benefit of remote monitoring solutions is that they can be managed at anytime, anywhere. We can give our clients a secure and seamless maintenance experience at all times, no matter the location.
Book A Free ConsultationOur Services
IT Consulting
Every business is different and faces unique challenges on questions of IT infrastructure.
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Security
Now more than ever, businesses need to take every precaution to protect themselves.
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Remote Services
It’s absolutely essential that your technology is working for you, not against you.
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Back-Up & Recovery
We provide reliable solutions to ensure your key data is properly managed & secured.
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Tech Support
Our on-demand remote support system requires no Pre-Installed Software for all your needs.
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Free Consultation
SUMO will contact you to organise the best time for your FREE 2 hour consultation.
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Have a particular challenge you’re trying to deal with? Contact us today & learn what we can do for you.
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